Returns & Exchanges
At Sonic Brush, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day hassle-free return policy for all unworn and tagged items. If your new look isn't the perfect fit, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all garment tags are attached and the items are in their original, unworn condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to any authorized carrier location and keep your tracking receipt; we will notify you once your refund has been processed.